My way to Flightright
As a passionate travel blogger, I have been traveling around the world for over 10 years. In the process, I have not only collected countless memories, but unfortunately also had numerous unpleasant experiences with flight problems – from lost luggage to delays and canceled flights.
I remember one particularly frustrating case where I tried to apply for compensation for a canceled flight on my own. Weeks of emails with the airline, hours of research into my rights and ultimately a rejection – it was grueling. Then I discovered Flightright, and my life as a frequent flyer suddenly became easier.
In this article, I share my honest experiences with Flightright, explain how the service works and discuss the pros and cons. If you also have flight problems and are wondering whether Flightright can help you, you’ve come to the right place.
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Advantages and disadvantages of Flightright
Advantages:
- Simplicity: The platform is super intuitive. You enter your flight details, Flightright checks whether you are entitled to compensation and takes care of the entire process. No paperwork, no legal hurdles.
- Time saving: Flightright has saved me countless hours that I would otherwise have spent in fruitless discussions with airlines.
- High success rate: On my first attempt via Flightright, I received 400 euros in compensation within a few weeks – money I would probably never have seen on my own.
- No risk: I find it particularly reassuring that Flightright only charges a fee if the claim is successful.
Disadvantages:
- Fees: Flightright takes a commission of up to 30% of the compensation. This is not a small amount, but in my opinion it is justified for the convenience and time saved.
- Processing time: Even with Flightright, it often takes several weeks or months for the airline to pay. However, this is due to the airlines themselves and not the service.
- Not available worldwide: Flightright only applies to flights that fall under EU law. There are other providers for international travel.
Who is Flightright intended for?
Flightright is ideal for:
- Frequent flyers who regularly experience delays or cancellations.
- Travelers without legal knowledge who want to enforce their rights.
- People who want to save time and leave the process to someone else.
Flightright is less suitable for:
- Cases outside the EU – there are other solutions such as AirHelp.
What is Flightright?
What makes Flightright special?
- Legal expertise: Flightright has experienced legal experts who know exactly how airlines react to claims and thus maximize the chances of success.
- Time saving: You don’t have to deal with complicated laws or unruly airlines.
- No risk: Thanks to the “no success, no fee” policy, you take no financial risk.
How does Flightright work?
- Checking the claim: You enter your flight details and the problem (delay, cancellation, missed connecting flight) on the website. Flightright will check within a few minutes whether your case has a chance of success.
- Taking over the case: If the claim is justified, Flightright takes over the entire process – from contacting the airline to taking legal action if necessary.
- Guaranteed success: You only pay a commission (20-30% of the compensation) if you are successful.
For which cases is Flightright suitable?
Flightright helps with:
- Flight delays of over 3 hours.
- Canceled flights for which no alternative was offered.
- Missed connecting flights due to delays.
Important: The service only covers flights that fall under EU Regulation 261/2004. This means that the flight must either have started in the EU or have been operated by an EU airline.
My personal impression:
For frequent flyers like me who don’t have the time or nerves for the often tough battle with airlines, Flightright is an indispensable helper. The service is easy to use, saves a huge amount of time and has delivered an impressive success rate for me so far – a real relief in the often frustrating everyday life of traveling.
Of course, there are also alternatives such as AirHelp, which work in a similar way and also specialize in claiming compensation for flight problems. Particularly interesting: AirHelp also covers flights outside the EU and is therefore a good choice for travelers with international connections.
Frequently asked questions about Flightright
Which flights are refundable via Flightright?
Your flight must fall under the EU Passenger Rights Regulation 261/2004. This means:
✔ The flight took off from the EU or
✔ The flight landed in the EU and was operated by a European airline.
In addition, at least one of the following conditions must be met:
- Your flight was delayed by at least 3 hours.
- Your flight was canceled at short notice (less than 14 days before departure).
- You missed your connecting flight due to a delay and arrived at your destination more than 3 hours late.
Exceptions are made in exceptional circumstances such as extreme weather or strikes.
How much compensation can I receive?
The amount of compensation depends on the flight route:
- 250 € for flights up to 1,500 km.
- 400 € for flights between 1,500 and 3,500 km.
- 600 for flights over 3,500 km (if taken off or landed outside the EU).
What does Flightright cost?
Flightright works according to the “no success, no fee” principle. This means that you only pay if your claim is successfully enforced. Depending on the case, the commission is between 20 % and 30 % of the compensation amount.
How long will it take before I receive my money?
That depends. Some airlines pay within a few weeks, others drag out the process. On average, it takes between a few weeks and several months. If the airline does not pay voluntarily, the case may go to court - in which case it may take longer.
Can't I simply enforce my claim myself?
Yes, it is possible. But my personal experience shows that it takes time, patience and often nerves. Airlines often don't respond at all or refuse compensation on questionable grounds. Flightright increases your chances of success and saves you the tedious process.
If you would like to take care of this yourself, you can find sample letters for compensation applications on the website of the consumer advice center or on official EU websites.
Are there alternatives to Flightright?
Yes, there are several providers:
- AirHelp: Covers not only EU flights but also international flights outside Europe.
- Compensair: Similar service, often with slightly lower fees.
- Submit it yourself: Free of charge, but time-consuming and with an uncertain chance of success.
If you mainly fly within the EU, Flightright is a reliable choice. If you often travel intercontinentally, AirHelp might be a better fit for you.
What happens if my claim is rejected?
If Flightright takes on your case and the airline does not want to pay, Flightright can enforce the claim in court. If this is also unsuccessful, it won't cost you anything - you only pay if you are successful.
Is Flightright reputable?
Yes, Flightright is an established provider with years of experience. The service has already helped many passengers to enforce their rights. I have also had good experiences - out of five cases submitted, four were successfully concluded.
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